1. Booking and Contract Policies​

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• Booking Confirmation: A non-refundable deposit of 25% is required to secure the event date. Full payment is due 10 days before the event.

• Contract Agreement: A formal contract will be signed by both parties detailing services, fees, event timeline, and any specific requests or changes.

• Cancellation Policy:

  • Cancellations made up to 30 days before the event will incur a cancellation fee of £50.

  • Cancellations made within 7 days before the event are subject to full payment.

• Rescheduling: If the event is rescheduled due to unforeseen circumstances, the deposit can be transferred to the new date. Rescheduling within 7 days of the event may incur additional fees.

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2. Performance and Set-up Policies

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• Performance Duration: For every 1.5 hours performance time, the pianist is required to take a 10 minute break. Additional performance time over the agreed fee may incur extra charges.

• Set-up Time: Pianist requires at least 15 minutes before the event to set up the equipment and sound check (if applicable).

• Equipment Requirements:

  • The pianist will bring necessary instruments, such as a portable keyboard and amp (if needed).

  • If the client is providing a piano, it must be in good working condition, tuned, and positioned at the event space before the pianist arrives.

• Sound/Audio Setup: If the event is in a significantly large venue, the client must arrange for a sound technician and equipment (microphones, amplifiers, etc.). The pianist will not be responsible for sound-related issues unless specifically hired for sound management.

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3. Payment Policies

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• Fees: Performance fees are based on the type of event (e.g., wedding, corporate event, cocktail party) and the duration of performance. Any extra hours will incur a fee of £100 per hour.

• Payment Method: Acceptable forms of payment include bank transfer or PayPal. Cash payments are accepted on the day of the event with prior notice.

• Late Payment: The following late payment fees will be applied for payments received after the due date:

  • 5% of the total fee: A common and moderate fee for a first-time late payment or minor delay.

  • 10% of the total fee: A higher fee that can be applied for more significant delays, especially if the payment is more than a few days late.

  • 25% of the total fee: If payment is delayed longer than 

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4. Repertoire and Song Requests

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• Repertoire Selection: The pianist will provide a set list based on the type of event (classical, jazz, contemporary, etc.). If the client requests specific songs, they must be communicated at least 2 weeks before the event.

• Song Requests: For custom requests, the pianist may require an additional fee, depending on the complexity or availability of the song. Requests made less than 1 week before the event may not be guaranteed.

• Changes to Repertoire: Any changes to the repertoire must be communicated at least 1 week prior to the event.

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5. Venue and Environment Policies

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• Venue Access and Parking: The client must provide clear access to the event venue, and parking must be arranged for the pianist. Any parking fees or special access needs should be communicated beforehand.

• Accommodations and Travel: For events outside a certain radius 250 miles/kilometers, the client is responsible for covering travel expenses, including transportation, accommodation (if necessary), and meals.

• Safety and Comfort: The pianist requires a safe environment to perform. The pianist should be provided with a comfortable seating arrangement and an appropriate space for performance.

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6. Client Responsibilities

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• Event Schedule: The client should provide a detailed event schedule, including start time, end time, and any breaks in between. The pianist will arrive at least 30 minutes before the performance begins.

• Special Requests: Any special requests, such as dress code or particular performance style, must be communicated in advance.

• Food and Drink: The client is encouraged to provide meals and drinks for the pianist during long events. If this is not possible, the client must inform the pianist in advance.

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7. Liability and Insurance

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• Liability: The pianist is not responsible for any injury, loss, or damage that occurs during the event. The client assumes full responsibility for the safety and well-being of the pianist and any equipment.

• Insurance: It is recommended that the client provides event insurance, especially for large or outdoor events, to cover unexpected cancellations or damage.

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8. Recording and Social Media Policies

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• Recording: If the event is being recorded (video or audio), prior written consent from the pianist is required. The pianist reserves the right to request a copy of the recording for personal use or promotional material.

• Social Media Sharing: The client may share photos and videos of the event online, but crediting the pianist is appreciated. The pianist may use event photos or videos in promotional materials.

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9. Special Considerations

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• Noise Level: For events in venues with sound restrictions, the pianist will adjust the volume accordingly to avoid disruption.

• Unforeseen Circumstances: In case of an emergency (e.g., illness, family emergency), the pianist will attempt to provide a suitable replacement, but this cannot be guaranteed